igm Austria

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Services

Our service team is available for installation, operation training, setting up and start-up of the system at your site, and can be on site quickly, if required. In addition to the setup as well as the start-up of the robot installation, our international service team can also complete the programming of workpieces in order to speed up the production start. Service organizations in all of the main industrially developed countries ensure quick after-sales services and easy communication in the local language. If a problem with the installation occurs, our trained staff can respond quickly and effectively to give onsite support. This ensures optimal support for the customer throughout all phases of a project and after project completion.

igm trains its customers’ personnel. The training centre in Wiener Neudorf and the necessary know-how of all subsidiaries ensure intensive training and practice in programming, operation and maintenance through basic courses given directly by igm. In addition, training for the operation of a specific system is also available, carried out at the customer’s site, if requested.

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