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COVID-19: current actions @ igm Robotersysteme AG

16.11.2020

INFORMATION ABOUT DELIVERY | APPOINTMENTS

Dear valued business partners!

As we also follow the developments around the corona virus very closely we would like to inform you about our current actions for handling this unique situation.

It is our top priority on the one hand to guarantee the health and safety of our employees and on the other hand to continue to offer you the usual service and high-quality products.

Due to the current situation, we have set up a journal service during our office hours for technical service and spare part operation (Mon - Thu: 7.30 a.m. - 12 noon / 12.30 p.m. - 4.30 p.m., Fri: 7.30 a.m. - 12 noon) and the majority of our employees will continue their work from home office. Our team is therefore still available for your requirements and requests by phone or email.
However, we would like to point out that this change may result in delays.

Also shipping and receiving of goods remains in operation.

INFORMATION ABOUT DELIVERY
We are in constant contact with our forwarding agents and sub-suppliers. As soon as we receive information regarding delivery delays or bottlenecks, we will notify you immediately.

APPOINTMENTS
Planned appointments are to be agreed with your responsible igm contact person.

We will keep you informed and updated about any news in this matter.

Sincerely yours
igm Robotersysteme AG